Performance Marketing & RevOps
You’re paying for patients who never book.
Ads and local search bring in inquiries. Missed calls, slow follow-up, and no-shows quietly lose them. We run the campaigns, fix the leaks, and report one number that matters: cost per booked visit, by channel.
- Google Maps, local search, and paid search aimed at the procedures you want
- Call tracking and follow-up that catches every inquiry
- Reporting in booked visits, not clicks
- AYour practice4.9 ★ (212)
- Riverside Skin Center4.3 ★ (58)
- Oak Street Dermatology4.1 ★ (35)
29.4%of healthcare leads came from Google Business Profile and local search
Source: Direction.com study of 102,392 healthcare leads, 2026
Illustrative panel. Not a client result.
The four leaks we fix first
Pick the one that sounds most like your practice. Each comes with exactly what we do about it and what you get.
How we solve it
Cost per booked visit, by channel
RevOps connects your campaigns, call tracking, and scheduling or CRM, so every booked visit traces back to where the patient came from. Budget then moves toward whatever actually fills your schedule.
- Call tracking with source attribution
- Scheduling/CRM connection
- Monthly cost-per-booked-visit report
22%average budget-efficiency gain after moving to multi-touch attribution
Source: Digital Applied, Marketing Attribution Statistics 2026
How we solve it
Speed-to-lead follow-up
Missed-call text-back, instant replies to web inquiries, front-desk alerts, and a simple follow-up sequence, so no interested patient waits long enough to call someone else.
- Missed-call text-back
- Automated inquiry follow-up
- Weekly lead-handling review
21providers the average patient compares before booking
Source: rater8, 2025 Patient Choice Report
How we solve it
High-intent, hyper-local targeting
Campaigns built around specific procedures, conditions, and zip codes, with tight negative keywords and ad schedules matched to when your team can actually answer.
- Procedure-level campaign structure
- Zip-code and radius targeting
- Negative keyword hygiene
63%of healthcare ad categories saw cost-per-lead fall year over year, even as clicks got pricier
Source: LocaliQ Healthcare Search Advertising Benchmarks, 2026
How we solve it
Reminder and recall flows
Automated confirmations, reminders, and easy rescheduling, plus recall for follow-ups, so booked visits turn into completed ones.
- Confirmation and reminder texts
- One-tap rescheduling
- Recall campaigns for follow-ups
52%of consumers missed at least one healthcare appointment in the past year
Source: Consumer survey via Appointment Reminder, 2026
Recognize two or more of these? That’s what the free audit is for.
Get my free auditWhat is the leak worth to your practice?
Plug in your own numbers. The estimate updates as you go and stays on your screen; nothing is sent anywhere unless you choose to.
Your practice
Calls, web forms, and messages combined.
Unanswered calls, forms answered the next day or later.
Your estimate of first-year revenue per new patient.
Estimated leak
$13,050/ month
About 22 patients a month who wanted to see you but didn’t, or $156,600 a year.
- Missed inquiries
- 15 / mo
- No-shows
- 7 / mo
of that leak, it would be worth $46,980 a year.
An estimate from your inputs, not a guarantee or benchmark. Starting values are examples only.
Why this matters now
- of healthcare leads came from Google Business Profile and local search
- 29.4%of healthcare leads came from Google Business Profile and local searchSource: Direction.com study of 102,392 healthcare leads, 2026
- of healthcare ad categories saw cost-per-lead fall year over year
- 63%of healthcare ad categories saw cost-per-lead fall year over yearSource: LocaliQ Healthcare Search Advertising Benchmarks, 2026
- average budget-efficiency gain after moving to multi-touch attribution
- 22%average budget-efficiency gain after moving to multi-touch attributionSource: Digital Applied, Marketing Attribution Statistics 2026
What’s included
Stop wasting budget on generic clicks and directory leads. Our performance marketing targets high-intent patients actively searching for your specific specialties and procedures. We pair this with Revenue Operations (RevOps) — aligning your marketing, EHR/CRM, and front-desk follow-up systems to ensure every marketing dollar translates into a booked appointment and maximized revenue, not just a lead that goes cold.
High-intent patient acquisition
Search, social, and local campaigns targeted at patients actively searching your specific specialties, procedures, and locations.
RevOps & EHR/CRM alignment
We connect marketing, your EHR/CRM, and front-desk follow-up so leads are tracked from first click to booked appointment.
Cost-per-appointment tracking
Dashboards that show acquisition cost by campaign and location, not just clicks and directory leads.
Lead follow-up systems
Automated reminders and front-desk workflows built so no inbound inquiry sits unanswered past the golden hour.
Your first 90 days
What happens, in what order, and what you’ll have at each checkpoint.
Days 1–30
Measure and plug
- Funnel and ad account audit
- Call tracking and attribution installed
- Google Business Profile fixed and completed
- Missed-call text-back switched on
Days 31–60
Launch and follow up
- High-intent campaigns for your priority procedures
- Automated follow-up sequences live
- Reminder and rescheduling flows live
Days 61–90
Report and reallocate
- First cost-per-booked-visit report by channel
- Budget moved toward what books
- Next-quarter plan agreed with you
Performance Marketing & RevOps vs. a typical directory listing
| Aspect | Typical approach | HealthDocus |
|---|---|---|
| Targeting | Broad, shared directory leads sold to competitors | Exclusive, specialty-specific campaigns built for your brand |
| Accountability | Reports on leads delivered | Reports on booked appointments and cost per visit |
| Lead handling | Leads dropped into a shared, generic pool | RevOps-aligned EHR/CRM routing and front-desk follow-up workflows |
| System alignment | Marketing and front-desk follow-up operate in isolation | Marketing, EHR/CRM, and front-desk workflows connected end to end |
Questions before you book
We tried an agency before and got nothing but reports. Why is this different?
Because we measure booked visits, not clicks. If we can’t connect a campaign to appointments on your schedule, we say so and move the budget. You see the same numbers we do every month.
Do I need a big ad budget?
No. Many independent practices start with local search, Google Business Profile, and follow-up fixes before spending much on ads. We size paid campaigns to your goals and your capacity to see new patients.
What is RevOps in a healthcare marketing context?
RevOps (Revenue Operations) means aligning marketing, your EHR/CRM, and front-desk follow-up so every lead is tracked from first click to booked appointment. Instead of marketing and front-desk staff working in silos, RevOps ties them together around one shared metric: booked, completed visits.
How is this different from buying leads from a health directory?
Directory leads are shared with competing providers and priced on volume, not quality. We build exclusive campaigns for your brand and report cost per booked appointment, because we also align the EHR/CRM and follow-up workflows that turn a click into a patient.
How quickly will we see results?
Search and local campaigns typically show measurable lead flow within 30 to 45 days. RevOps improvements to CRM routing and follow-up often reduce cost per booked appointment within the first 60 to 90 days as visit data accumulates.
Do you work with practices that have never run paid ads?
Yes. Many clients start from zero. We build the tracking and RevOps foundation first so that ad spend is accountable from the very first campaign.
What channels do you use for patient acquisition?
We typically combine search, local (Google Business Profile and maps), and social campaigns, weighted toward whichever channels show the strongest intent for your specific specialties and service lines.
Find out exactly where your patients are leaking.
The free audit looks at your ad accounts, Google Business Profile, call handling, and booking path, then shows you the biggest leak first.
Every free audit covers
- Where you rank in Google Maps for your priority procedures
- How your reviews compare with the practices patients shortlist
- Whether ChatGPT and Google AI Overviews mention you
- Where patients drop off between finding you and booking
About 30 minutes of your time. We reply within one business day. Prefer email? hello@healthdocus.com
Free audit · Performance Marketing & RevOps
Tell us about your practice
Takes about two minutes. All fields are required.
Please don’t include any patient information. See our privacy policy.
Works well alongside
- Content Management, AGO & GEOPatient-friendly content and structured data that help ChatGPT, Perplexity, and Google AI Overviews recommend you by name.See how it works
- AI-Powered DevelopmentA fast, mobile-first practice website with online booking, reminders, and an intake assistant that works after hours.See how it works
- FCMO (Fractional CMO) ServicesA senior healthcare marketing lead who sets the plan, manages the work, and reports to you, without a full-time salary.See how it works
